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The Online Vehicle Retail Market and Safely Selling Vehicles Online

Introduction

The South African vehicle market is, despite a challenging economic environment, a growing market. At 1 April 2017, there were in excess of 12 million registered vehicles in South Africa. The number of registered drivers in SA during 2016 increased by 507 002 presenting a new total of 12 283 777.

With so many potential vehicle buyers there has also been an increase in platforms offering to buy and sell vehicles. The traditional vehicle retailers and auctioneers have been joined by a variety of online vehicle retail platforms.

What do potential buyers need to know about the online vehicle retail market and how can they protect themselves. We approached the experts from CarZar with a few questions to gain some insights:

 

Is it fair to say that the online car buying industry is growing significantly in South Africa? What would the reasons be?

Finding people who are buying or selling used cars is not the same as it used to be. Today, one has many options other than the local paper or word of mouth. Because of the evolution of the internet and technology, consumers are now obsessed with finding opportunities to get things done in the easiest and simplest way possible.

South Africans are increasingly becoming more trusting when it comes to online purchases and transactions. Some portals cater for a market that specifically wants to sell their vehicles online without compromising on safety, competence, and convenience.

What is needed to grow this online vehicle retail market further?

To grow the market further, consumers need to be entrusted as well as educated around new ways services are being rendered.

Customers should be empowered to sell vehicles seamlessly. We firmly stand by our four cornerstones - safety, convenience, transparency and competence. The car-selling process should not be challenging, but rather be a positive experience. Selling your car has never been easier.

There are a variety of online dealer platforms – what are the major differences between these platforms?

CarZar is a tech-startup, disrupting the second-hand car industry in South Africa. We do this by introducing technology in an industry that's been very traditional for so long. For instance, users receive an instant quote online in seconds just by entering their car details on our website.

What could be the most important reasons why potential sellers may be hesitant to sell vehicles online?

Security risks – both in terms of fraud and personal safety - still weigh on the minds of a lot of South Africans. It is, however, possible to remove all the safety risks, hassle and haggles, that comes with the traditional car selling process.

There has always been a concern of fraudsters / criminals operating in the vehicle industry  What strategies could an Online vehicle buying platform implement to address these concerns?

There has always been a concern of fraudsters/criminals operating in the vehicle industry – What strategies could an Online vehicle buying platform implement to address these concerns?

One of the four cornerstones to be followed religiously is the factor of safety. The portal could run full checks on the vehicle’s history and whether there are any criminal cases pending on the car. It should be possible to offer a guarantee to the safety of all transactions.

How is this industry regulated – what are the most important legislation to keep in mind when buying or selling a vehicle?

Would online vehicle buying platforms be a threat to the traditional vehicle retailers or is their scope for mutual benefit in cooperation?

What are the benefits of selling a vehicle to CarZar?

Is the industry very much focused on passenger vehicles or is there more scope for purchasing all types of vehicles i.e. trucks, off-road vehicles, mining vehicles, fleets of vehicles etc

Is the industry very much focused on passenger vehicles or is there more scope for purchasing all types of vehicles i.e. trucks, off-road vehicles, mining vehicles, fleets of vehicles etc.

Our portal only purchases passenger vehicles. The truck and trailer industry is very specialised.

What would be the best advice for potential sellers of vehicles considering to sell Online?

What are the benefits of selling your car for cash instead of trading in a vehicle?

Also view:

Buying a Vehicle, Vehicle Finance and Road Safety

Buying and Selling a Vehicle - Informed decisions and the Vehicle Retailer

Car Insurance and Road Safety

Car Insurance and Road Safety Education

Buying Vehicles and an Auction

Vehicle Buying, Auctions and the Auction Facilitator

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